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Refund Policy

DirtySouthVintage.com

Refund/Return Policy.

Remember By Shopping with us you agree to our terms.

Returns,


★Our policy lasts 7 to 10 if 10 days have gone by since your purchase was delivered to your home, unfortunately, we can’t offer you a refund or exchange.

★After this date, an in-store credit could be approved if the item is returned first.

★To be eligible for a return, your item must be unused and in the same condition that you received it. It must also include its original packaging inside the return.

★You must include your info inside the return being,
-Email Address.
-Full name and shipping address.
-Phone.
-Order Number

★Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

★Additional non-returnable items:
Gift cards
Downloadable software products
Some health and personal care items

★To complete your return, we require a proof of purchase note inside the return being your full name the order was placed under and shipping address on file for customer look up when the order returns to the returns Dept.

★Please do not send your purchase back to anyone but Dirty South Vintage. If you placed your order on any other sales network like Wanelo, Pinterest Twitter, Facebook and so on, you must return the order to our shop only.

★There are certain situations where only partial refunds are granted (if applicable)
Book with obvious signs of use
CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened.
★Any item not in its original condition is damaged or missing parts for reasons not due to our error.
★Any item that is returned more than 10 days after delivery

★Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
★If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of banking business days.

★Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
★Next, contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at jenniferbandjustinm@yahoo.com.

★Sale items (if applicable)
Only regular priced items may be refunded, unfortunately, sale items cannot be refunded without approval from the store or a reached agreement.

★Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at jenniferbandjustinm@yahoo.com.

Send your item to,

Dirty South Vintage.com
P.O. Box 709
Cornelia Ga 30531

★Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

★If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.

★Shipping
To return your product, you should ship your product to:
Dirty South Vintage.com
P.O. Box 709
Cornelia Ga 30531

★You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

★If your order was on our Free shipping rewards your account will be subject to a 5.99 restocking fee deducted from your refund if approved for one.

★Depending on where you live, the time it may take for your exchanged product to reach you may vary.

★If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

★Disclaimer: By shopping with us you agree to our terms and policy's and that you have read and understood the order being placed by you in our store. In the case you the customer has misread or misunderstood an order that you placed we can not be held liable under those circumstances and is no fault of our store.

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