As my gram always said even the best intentions can fail lol!
OK now let's backtrack, I am not saying this failed or was a bad thing, I am saying there have been some difficult conversions since lol.
If you placed an order for one of our promo's you will experience that it's 100% free of any charge, not even shipping! That was my brilliant idea ha-ha. We did it that way because as a follower of a company that's what I would have wanted in the word FREE!
As I run this team, the DSV Team I do my best to ask what would I want? How do I like it? What do I like? Is this cute? Is this grunge? Is this hipster or rock-in-roll?
Yep, I am a woman of many questions lol. I question myself every day for my followers and customers. I might not always get it right every time but I sure try and 98% seem to feel I make really good choices :).
My team has a voice, that I respect, listen to, and consider everything said to me. I then make a choice. I make a choice that rocks our company our way and gives a vibe of who we are and how we're different than other companies.
I want to make a point to say I am not trying to be like or look like any other business out there! Yes, I find a few who are really cool here and there but we have our own thing going at Dirty South Vintage!
So back to the free promo conversation we are having, I am super excited to get your free promo's to you, all of you. As I said we got a lot more than excepted free orders maybe a lot more then another company would get because we did not charge for shipping.
Because those listings were open to just order, here is a few things that happened due to that, lol here it goes!
*Under 18 signed up.
*People thought they could ask for 500,000 lol
*People used fake emails to join many times.
*People did not read the listing and policy.
*People joined up family members (Your gram was upset!) lol
*Some people did not remember joining.
*Many did not understand why they got a confirmation email.
*Many send us emails saying I did not order anything!!!!!!
*We Suspect Fake orders & Emails.
*People, some sent us some unkind rude words we have no idea why.
*Trolls, Some flat out sent bully and harassing/threatening emails to us.
-One Troll said if you don't send my free order right now I will go online and tell everyone you're a scam (Slander) and a fake company! By the way Troll, That's illegal and it is called (Blackmail & Extortion) And, yes you can be held accountable even online if we sue you! Trolls need to do some research on their actions (FAST).
And So On.
You get the idea right :) YIKES!
So the team starts to open the high amount of emails and is hit with WOW do you see what this says!! Let's just say somewhere shocking and upsetting, to say the least! I would like to remind everyone our staff our humans not just text they are people with feelings. These type of emails are hard to get through and even respond to.
As the team talked about all this we have come to the conclusion a lot of the very harsh and aggressive ones were from people a bit younger maybe under 18 who don't understand running a business. The way they spoke to us with such little respect leads us that way cause it's hard to believe an adult would talk like that to people.
I want to make a point to say if you want family and friends to have gifts it's best to use your own email to place that free order. Please don't scare your gram!
We ask that people under 18 do not order. As stated above there are reasons why. Ask your parents to order, please.
We understand Trolls can be at any age and we hope to keep avoiding or blocking banning and rejecting their conversations as much as we can.
YES, TROLLS YOUR NONSENSE WILL BE BANNED AND REJECTED.
*Trolls we are under no obligation to kiss your butt.
OK let's move on as for our next Promo's going forward we may have to adjust them a bit so some of these things don't happen again. I really feel sad to have to make changes to something so simply fun and nice because of the list I showed you but I need to care about the team also and how those things make them feel :( and if you don't know yet our staff ROCKS!!
Anyways, I am going to brainstorm for all of you and figure out a better way to make things fun, exciting, free or almost free, penny sales, flash sales, contest and so on!! I am also open to great ideas from my followers and will consider or try to work with your ideas that might work great. So let us know.
~By KS & DSV CREW
That, was fun, Thanks!!